Laurence Heiz

Bravery, engagement, active listening, pragmatism : four components of Laurence’s terrific drive to energize our Retail missions.

Her operational experience at Galeries Lafayette – store direction, BU direction, chief executive of BHV – grants each of her interventions the deep understanding of what managers go through.

Today, her time is shared between a guest host she runs in Normandy and consulting where her sense of detail, service and humain interaction blossoms.

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